Warranty & Certificates

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Warranty

12 months for Aastra, Avaya, beroNet, Digium and Cisco products.
48 months for Sangoma products.

CISCO Small Business Pro Service

The standard warranty period for CISCO Small Business Pro VoIP Phones is 12 months. The optional Cisco Small Business Pro Service provides device level support including: 
  • software updates and upgrades
  • access to Cisco Small Business Support Center
  • access to Cisco Online Chat Support
  • next-business-day hardware replacement (by Cisco)
This service is separately quoted for CISCO SPA500 VoIP phone series. It is a three-year subscription service for only 19 USD (VAT free).
For more information and service access, customers have to register in the dedicated CISCO web portal.